Download and open your first template
Where to find a template after you buy it, and what to do the first time you open it.
Updated Sep 20, 2026
Help center
Setup guides for templates and billing.
Getting started
Use a template in Google Sheets
Open a copy in your own Google account and share it with your team.
Updated Sep 18, 2026
Use a template in Excel
Requirements, protected cells and what to do about the Protected View bar.
Updated Sep 18, 2026
How template updates work
What changes in an update and how to move your data to a new version.
Updated Aug 30, 2026
Billing & licenses
Licenses and seats explained
Who needs a seat, and how one-off licenses differ from a subscription.
Updated Sep 12, 2026
Change, cancel or renew your subscription
Cancel or resume a tracker's subscription, change how it is billed, and find invoices and receipts.
Updated Oct 6, 2026
Refunds
Who to contact about a refund.
Updated Oct 13, 2026
Intake
Collect entries with Intake
Share a form that files each answer as a row in your template, and connect Google once so rows arrive on their own.
Updated Oct 5, 2026